Terms of Service

Siddiqui & Sons Pty Ltd · ABN 89 702 761 457 · Last updated: 1 July 2025

These terms of service (“Terms”) govern the provision of professional business and consulting services by Siddiqui & Sons Pty Ltd (ABN 89 702 761 457) (“we”, “us”, “our”) to you, the client (“you”, “your”). By engaging us, accepting a written quote, or using our website at siddiquisons.online, you agree to be bound by these Terms. If you do not agree with these Terms, please do not engage our services.

1. Our Services

We provide professional business and consulting services, which may include business advisory, strategic planning, operational review, compliance support, process improvement and related consulting work. The exact scope of services we will provide to you is set out in the written quote or engagement summary we issue to you. Anything not expressly included in that scope is not part of the engagement unless we agree in writing to include it.

2. Quotes and Engagements

• All quotes issued by us are valid for thirty (30) days from the date of issue unless otherwise stated.
• A quote is an estimate of the fees required to complete the described scope of work. If the scope changes, or if information you provide proves incomplete or inaccurate, we may issue a revised quote for your approval before continuing.
• An engagement begins once you accept our quote in writing (including by email) or, where applicable, pay any deposit or commencement fee we have requested.
• Variations to an engagement must be agreed in writing by both parties.

3. Fees, Invoicing and Payment

• Fees are payable in accordance with the payment schedule set out in our quote or invoice.
• Invoices are payable within fourteen (14) days of the date of issue unless otherwise agreed in writing.
• Quoted fees are stated in Australian dollars and, unless otherwise stated, exclude GST and any applicable taxes, duties or government charges, which will be added where required by law.
• We may charge reasonable interest on overdue amounts and may suspend work on any engagement where an invoice remains unpaid after a reminder notice has been issued.
• You remain responsible for any fees incurred up to the date of suspension or termination.

4. Your Responsibilities

To enable us to deliver our services effectively, you agree to:

• provide timely, accurate and complete information, records and access reasonably required for the engagement;
• respond to our requests within reasonable timeframes;
• ensure that any information provided to us does not infringe the rights of any third party and complies with applicable Australian laws;
• obtain any consents, licences or approvals required for us to receive and use the materials you supply.

We rely on the information you provide. We are not responsible for delays, errors or additional costs arising from late, incomplete, inaccurate or misleading information supplied by you or on your behalf.

5. Intellectual Property

• All pre-existing intellectual property owned by us — including our methodologies, templates, frameworks, tools and know-how — remains our property.
• On full payment of all fees owing, you are granted a non-exclusive, non-transferable licence to use the deliverables prepared specifically for you for your internal business purposes.
• We retain the right to use our general knowledge, skills and experience gained during the engagement, provided we do not breach any confidentiality obligation owed to you.

6. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party in connection with an engagement, and to use that information only for the purposes of the engagement. These obligations do not apply to information that is or becomes public through no breach of these Terms, was lawfully known to the receiving party beforehand, or must be disclosed by law or by order of a court or regulator.

7. Limitation of Liability and Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies the application of, or any right you may have under, the Australian Consumer Law (being Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including guarantees that services will be rendered with due care and skill and will be reasonably fit for purpose.

Subject to the preceding paragraph, and to the maximum extent permitted by law:

• our liability arising out of or in connection with an engagement is limited to resupply of the relevant services or the cost of having the services supplied again, at our election;
• we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill, anticipated savings or business opportunity; and
• our total liability arising out of an engagement will not exceed the fees actually paid by you for the services giving rise to the claim.

8. Privacy

We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By engaging our services, you consent to us collecting, using and disclosing information as described in that policy.

9. Suspension and Termination

Either party may terminate an engagement by giving fourteen (14) days written notice, or immediately if the other party commits a serious breach of these Terms that is not remedied within seven (7) days of written notice, or becomes insolvent. On termination, you must pay for all services performed and expenses incurred up to the effective date of termination. Clauses relating to fees owed, intellectual property, confidentiality, liability and governing law survive termination.

10. Force Majeure

We are not liable for delays or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, industrial action, government restrictions, power or communications failures, or other comparable events. Where such an event occurs, we will notify you and work in good faith to agree a revised timeline.

11. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve it in good faith by direct discussion between authorised representatives. If the dispute is not resolved within twenty-one (21) days, the parties may agree to attend mediation before commencing court proceedings, except where urgent injunctive relief is required.

12. General

• Entire agreement: These Terms, together with your accepted quote, form the entire agreement between the parties in relation to the engagement.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent.
• Severance: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force.
• Waiver: A failure by us to enforce any provision is not a waiver of that provision or of any other provision.
• Relationship: Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between the parties.

13. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this page with a revised “last updated” date. The Terms that apply to your engagement are the version in force at the date you accept our quote, unless a later version is agreed in writing.

14. Governing Law

These Terms are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from those courts.

15. How to Contact Us

If you have any questions about these Terms, or you would like a copy of them in another format, please contact us:

• Email: ceo@siddiquisons.online
• Website: siddiquisons.online
• Location: Melbourne VIC, Australia